Cookie Policy

We use ‘cookies’ to identify clients with accounts for our on-line services and to collect information about how visitors use our website. A cookie is a small text file placed onto your computer automatically by a website.

They are normally used to store data that will help the website provide you with the best possible service. For example, if you have entered some details such as your name and address, these can be held as you move from page to page to save you having to re-key them. They can also be used to build a picture of how visitors are using the website so that we can improve the service that we offer to you. Unless you are a client registered for our on-line services, we will only record data about how visitors arrived at the website, which pages they visited and so on.

A cookie placed on your computer will not stay there indefinitely, it will be deleted automatically after a period of time.

We want all visitors to our website to to be fully informed about the cookies that we use and understand how we use any data collected. We will not set any cookies on your computer unless you give us express permission to do so. A cookie information bar appears when you arrive at the website, if you choose to accept the cookies you can then proceed into the website. If you would like more information about our cookie policy, please do not hesitate to contact us.

The Farley & Thompson cookie retains the fact that you have agreed to accept cookies from us and if you are a registered online services client, some pieces of data to allow you to remain logged in as you move from page to page accessing the services that you require.

We use a service offered by Google known as Google Analytics. This enables us to understand how visitors are finding our website, which pages they view and how often. This enables us to tailor the website and the pages within it to best serve our visitors needs.

The Cookies that we will, if you authorise us, place onto your computer are:

You can control the cookies that are set on your browser, but the extent to which you can do this and how you do it depends on the browser and version of the browser version that you use. (A browser is the system that you use to access websites, such as Mozilla Firefox, Apple Safari and Internet Explorer). Most good browsers have information on the manufacturer’s website as to how you can control when cookies may be set on your computer and we advise you to refer to their guidance.

Browsers for getting the best service from the Farley & Thompson website

There are many different browsers such as Internet Explorer available for anyone to use and for each browser there are many versions. The Farley & Thompson website has been designed to comply with W3C Standards that should provide you with a well presented and usable service.

The website has been tested with the following browsers to ensure that it operates correctly:

  • Internet Explorer Version 7 and above
  • Mozilla Firefox
  • Apple Safari

The website will detect outdated versions of some browsers and ask you to update to continue using the website. You should be able to find guidance on upgrading on the website of the company that has developed the browser.

Providing a better website using Javascript

The Farley & Thompson website uses Javascript in order to provide the services that we offer. Without Javascript enabled, some website pages will not function properly. If you have disabled Javascript in your browser, we will notify you and you can then decide whether to enable Javascript and refresh the page that you are visiting. You can choose whether you allow Javascript to run on your computer and you should be able to find out how to do this in the online help provided by the browser developer.